Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

BROKEN PIXEL 8 SENT, VISIBLE WONT REPLACE!

I have had the worst experience with visible of any cell phone service in my life. I was sent a broken pixel 8. it came with dead pixels on the front around the front camera, the phone will not stop freezing, I have to restart it 15 times a day. I ha...

Need to active SIM without the app

I have an older iphone 6 Plus. Before ordering a SIM card I ran through the compatibility check to make sure my phone would work with Visible and the website said it would. Now that the SIM card has arrived, I'm trying to activate the service but the...

How to keep old phone number?

Potential new subscriber here who would like to change over to Visible but keep my old phone number (Mint Mobile). Is this possible? Do I have to get a physical SIM card instead of an eSIM to do so? Also why is there no telephone number for customer ...

hanj by Novice
  • 455 Views
  • 2 replies
  • 0 kudos