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Support Service Outage

Latest Update 01.21.22 19.21 UTC Chat support is back online Previous Updates See More (Highlight to read) 01.21.22 16:18 UTC We are experiencing issues with Twitter and Facebook DMs this morning, if you need support please reach out to us via chat o...


Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Samsung Galaxy S21, version 5G (SM-G991U1)

I have an unlocked Samsung Galaxy S21, version 5G, model (SM-G991U1) from Samsung and wanted to switch to Visible but the IMEI tracker and Visible support agent says that my device is not compatible with Visible Network. I wonder why?I talked to Sams...

Oculus Quest 2

Hi! My family is new to Visible and I'm trying to sort out some things. We also have a new Oculus Quest 2 and no internet service at our house since the tornado ripped up the AT&T fiber-optic cables last month. So, can someone tell me if the Quest 2 ...

KYGirl by Novice
  • 1 replies
  • 0 kudos

Visible Free Trial FAQ

Visible is offering a free trial for your ESIM compatible iPhone. With no risk or commitment required it is the best time to join. Even with this great offer there are always questions so here are some of the top FAQs to better understand the promoti...

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Resolved! Anxiously Waiting For Porting To Happen

While I am anxiously awaiting for my number to port, figured what better time than to stop in and say Hello!  Signed up using referral link: ✔️Sim Arrived on time: ✔️Number ported over: ✖️Chatted in on it yesterday, was told yesterday or today at th...

Airwolf by Novice II
  • 3 replies
  • 2 kudos