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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Worst Decision

I paid VISIBLE for an iPhone 15 pro max 256 GB but I was delivered an empty package. Upon contacting the customer service, I was asked to report to FedEx as well as in the police station regarding this. I did and asked for refund as I didn't want to ...

Dipika by Novice
  • 202 Views
  • 1 replies
  • 0 kudos

Delayed Texts for days?

Is anyone else having issues receiving texts? I know it's hard to know if you're not receiving something, but my gf, my sister, my Dad have been texting and they're not coming through. This happened a few weeks ago also, and multiple messages came th...

DP1 by Novice II
  • 321 Views
  • 3 replies
  • 0 kudos

Backup phone

I travel a lot for work, and I'd like to have a backup phone with me just in case, a budget phone. Two phones, one account. My current phone is a s24 ultra e-sim activated, no sim card, is it possible? and how? Any help would be greatly appreciated, ...

Visible + International Coverage

I have Visible Plus, and I am traveling to Spain, London, and Paris. Will I be able to send and receive texts there, and will I be able to make and recieve calls when there?RonG

RonG by Novice
  • 170 Views
  • 1 replies
  • 0 kudos

Cannot find trade in label

Hi, I bought a new cell phone and registered to trade in my old phone. However whenever I follow the email links sent to print the label and instructions for trade in, the page on my account comes up with no information, it's blank. Please send me a ...

svn5092 by Novice
  • 118 Views
  • 1 replies
  • 0 kudos