cancel
Showing results for 
Search instead for 
Did you mean: 

service doesn't reconnect after entering dead zone

shaberu
Novice

I'm having a issue since I switched to visible if I'm driving through a area without signal when I get back to a place with it visible doesn't reconnect like any other service I have to turn airplane mode on and of to get it to reconnect which is annoying and dangerous while driving. does anyone else hav this issue or know a workaround? 

2 REPLIES 2

Anonymous
Not applicable

Hey there! Toggling airplane mode is the best way to help your device reconnect back to the network, but I do understand your concern. Our Care team can be reached by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook.

devin37354
Intermediate III

What phone? I beta for OnePlus and this is a known issue with their devices right now