3 Months no Gift Card. Who do I contact?

FUCHSRR
Novice

3 Months no Gift Card. Who do I contact? I want my gift card or I will be leaving. I hate these companies who make it very difficult to find anyone to contact.

2 REPLIES 2

beav
Superuser
Superuser

Try here: https://twitter.com/visiblecare

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

Dea11uvR
Novice III

Or you can try the chat. https://www.visible.com/help there is an icon at the bottom right-hand corner. It takes a while to connect, but once you get connected, they are usually very helpful. 

 

You're 100% sure that you ported your number from a carrier that they list, correct? I didn't qualify for that because I wasn't coming from one of the companies they list. Here is a list of compatible carriers: https://www.visible.com/help/port-in-promotions