I am a full-time RVer, so I know if I give a company my shipping address, they can’t bill me. They need my billing address because my credit card is tied to it. But if I give the company the billing address, they might try to ship the product to the billing address- which is not where I am located. My shipping address (where I am) changes frequently.
Visible asks for a “Billing address and Shipping address”. SAME ADDRESS USED FOR BOTH. Then they ask for a “Service address”? I’m not getting “Serviced”, I’m getting a SIM card that I am still waiting to receive because it was sent to the wrong address.
Let’s get the Terminology straight.
Fellow RVer here - Its quite the pickle. You are correct - if you put the shipping address, you can't get through the billing process (failed card); and if you put the billing address, they will ship it to the wrong location. In an attempt to deal with this (I spent all weekend failing time and again) I did the latter while chatting with a rep and then she changed the shipping address once the purchase went through (I think I could have done this too but it wouldn't take). Anyway, guess what. It still shipped incorrectly and is now gonna cost me to have it reshipped from my box. Ugh. I have a call with a supervisor later as this has been a nightmare and even the support escalations didn't help. The paypal option is a good idea - but make sure your paypal account doesn't need your card info because that even failed for me.