Can not login on app or website

Kct
Novice

I've spent the whole day trying to access visible. I currently have it on one phone and want to move my husband's phone to visible. I get server error messages when I try to access visible through the website on my laptop. I get "oops, something went wrong, we are working hard to fix it" when I try to login the app. I have rebooted, cleared caches, checked wifi connection...no luck. I started on this at 8:00 am this morning. Has anyone else had this problem?

1 REPLY 1

DeanKevin64
Ace III

A few things I can think to try would be if you are using a VPN try turning it off. Try using a different browser. Try using a incognito/private tab or window. Other than that I am not sure what to try.