Hi @nandomo - Could you provide a little more context regarding your issue?
Also, what type of phone are you using? How long have you had your Visible account? Are you using eSIM? Have you tried toggling airplane mode on, waiting 30 seconds, then toggling off? What about rebooting your phone a second time? Are you in a strong service area? Are you on WiFi?
These questions would be very helpful along with any additional information you'd like to share with helping you resolve the issue.
Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.
