Cannot load app on phone or website on computer

cibergenie
Novice

When Itry to get on the website on my laptop, I've been getting this error. Happening  today. 1/26/2023 and last night.  Also unable to open app on my phone, getting message "Looks like you may be having trouble getting started right now.  Retry." Retrying does nothing.

 

Error: Server Error

The server encountered a temporary error and could not complete your request.

 

Please try again in 30 seconds.

 

2 REPLIES 2

CJ
Intermediate

Have you contacted customer care?

jwhitaker80
Intermediate

Have you tried using the mobile website on your device. It is formatted for your device. Also make sure you aren’t using a VPN.