Cant update my payment method Or pay may bill

[Monsta510]

Ive been trying to pay my bill for the past 2 days. The site and app can not process my request. Its been 2 days now and my service will soon be off. What can I do to fix this problem? I need my phone service for work..

[DeanKevin64]

This is a peer to peer forum, you need to contact Visible to get this fixed. Here is a link on how to contact them. https://www.visible.com/help/contact-us

Also, if it is more then 7 days before your bill is due you won't be able to pay. If you have a form of payment on file I would suggest turning on autopay.