Chat

superlimpet
Novice

chat is hung, I what to do.. my phone was stolen and my password doesn't work

 

2 REPLIES 2

DeanKevin64
Ace II

On chat type agent or live agent to get by the chatbot, you can ask for the 2FA to be disabled, they will email you for verification but you still need to know your account password to get in. Not sure if they have a forgot password type thingy to be able to change it or not. On Reddit some have not been successful at being able to do that.

 

If chat is not work you can try sending them a DM on either Facebook, Twitter, or Instagram. If you have a Reddit account you can message them at the following link.

https://www.reddit.com/message/compose/?to=VisibleCareSupport

 

most of what I am doesn't have wifi.. the visible is the cleanest solution..funny that my visible password is the same as community.visible one works the other throws me into the maelstrom of dial telephone and visible peeps how does yer ai change-bbs to NBA