08-03-2022 09:28 AM
My visible service is beyond terrible. It won’t stream. It won’t load the visible app nor will a att or t mobile device load the app. What is going on.
08-04-2022 06:03 PM
Try doing a network reset then reboot your phone. Let me know if that works.
08-08-2022 06:48 AM
Well, what do you mean by ATT and T-Mobile device? ATT and T-Mobile locked devices will not work with Visible. You should get unlocked mobile to work with Visible or buy a device with Visible.
If you were using unlocked device, then contact Visible customer service to re-provision your SIM card. Hope it is a physical SIM. Because i haven't used e-SIM.
Try re-installing the app after re-provision.
P.S: Please mark this as solution if it helped you.