โ05-14-2025
07:07 AM
- last edited on
โ05-14-2025
11:53 AM
by
KH-Daniel
Some people are experiencing data outages at midnight on the day the day their plan renews. I hadn't experienced this in previous monthly renewals but something is off this month with both my and my wife's phones, on separate days, losing data after our plans renewed. I don't know what to do to restore it other than waiting several hours. Mine took over 9 hours to restore. My wife is on hour 8 and we are still waiting for data to be restored. The online chatbot is worthless. Has anyone else had this happen and have a quick fix? We can't have a data outage every time our plan renews!!!
Some people are experiencing data outages at midnight on the day the day their plan renews. I hadn't experienced this in previous monthly renewals but something is off this month with both my and my wife's phones, on separate days, losing data after our plans renewed. I don't know what to do to restore it other than waiting several hours. Mine took over 9 hours to restore. My wife is on hour 8 and we are still waiting for data to be restored. The online chatbot is worthless. Has anyone else had this happen and have a quick fix? We can't have a data outage every time our plan renews!!!
โ05-14-2025 08:01 AM
Happened to me as well. No solution yet.
โ05-14-2025
08:49 AM
- last edited on
โ05-14-2025
11:55 AM
by
KH-Daniel
What plan are you on? We're both on the legacy 2 plan.
โ05-14-2025 09:22 AM
I'm on legacy 1
โ05-14-2025 09:25 AM
I seem to have managed to fix it. I fully removed the visible eSIM from my device and went through the app on wifi to re add it.
2 weeks ago
This worked for me! Thank you!