Exchange

[Abe456]

Visible’s website states Visible Return Policy

You are permitted one exchange. To make the exchange, return
the merchandise (including device, charger, battery, instructions,
and any other components) in the ORIGINAL box. All
merchandise must be in like-new condition and accompanied by
the original receipt.

 How long do I have for this exchange?

[Airwolf]

I would reach out to visible help direct on this question.

Ways to Contact:

https://www.visible.com/help/connect/

[beav]

Per this earlier post from last year from Visible management, 14 days:

https://community.visible.com/t5/Let-s-Chat/How-to-return-a-device/m-p/28