Failed Calls

BEKKISUMMONE
Novice

I’m less than 24 hrs with Visible. 
1- EVERY call attempted under the primary line FAILS! I don’t have time for this!!! Please help me fix it. 

4 REPLIES 4

JustDoIt
Intermediate II

I have had some issues myself with failed calls.  After trying a few things I discovered by simply turning off Wi-Fi calling and also turning off local Wi-Fi on your phone made a positive difference.  I have a Samsung phone.

 

- JustDoIt

upstate-SC
Superuser
Superuser

I initiated a feedback. Please upvote it and add comments for visible to take a note of it.

 

https://community.visible.com/t5/Feedback/Call-drop-Call-failure-at-Visible/idi-p/22087

Just another visible user, willing to help others.
Please mark my answer as solution if it helped you.

craig3033
Novice

I just subscribed too Visible recently. My experience is failed calls. I definitely cannot deal with this. Any suggestions?

craig3033
Novice

I just started with Visible a few days ago. It been horrible. My calls are failing and when I woke up this morning my phone was dead. No call could be received. Visible redownloaded the esim. The problem still persist. I will give this a few more days and then switch back too my previous provider.