โ02-24-2021 04:50 PM - last edited on โ09-27-2021 03:51 PM by VisibleMgr
I have ordered new phone a week ago, but due to extreme weather conditions fedex has not started to ship yet. It is stuck in Memphis from a week.
Is anyone having same issue?
Can visible help with this issue?
Solved! Go to Solution.
โ02-24-2021 04:57 PM - edited โ02-24-2021 04:58 PM
@bpositive FedEx works a little differently than UPS, and most of their express packages do run through Memphis, their main hub. I wouldn't worry much about it, and if it is in Memphis, this is likely out of the hands of Visible. Good news! Most packages out of Memphis are going to be flying to your location so it's possible it will arrive soon! As early as tomorrow! One day it will just show movement again and be out for delivery (hopefully)
Weather has caused several delays though
Personally I'd chat or call FedEx knowing it is in Memphis and see if they have any information
โ02-24-2021 04:57 PM - edited โ02-24-2021 04:58 PM
@bpositive FedEx works a little differently than UPS, and most of their express packages do run through Memphis, their main hub. I wouldn't worry much about it, and if it is in Memphis, this is likely out of the hands of Visible. Good news! Most packages out of Memphis are going to be flying to your location so it's possible it will arrive soon! As early as tomorrow! One day it will just show movement again and be out for delivery (hopefully)
Weather has caused several delays though
Personally I'd chat or call FedEx knowing it is in Memphis and see if they have any information
โ02-24-2021 08:35 PM - edited โ02-24-2021 08:40 PM
Hey @bpositive - yes Memphis experienced very cold conditions as did Dallas last week, many of the businesses, gas stations etc were shut down due to the inclement weather.
Things have started to return to normal however with packages not moving much last week there is a lot of catch up being done.
Even this week employees are being asked to work extra with mandatory work days to help get back on shipments back on track.
โ02-24-2021 10:08 PM
I just received mine today after it sitting in Philly for a week. A lot of shipments are behind due to the crazy weather. Hope you get it soon!