So now, almost a year later, it's still happening. I woke up to suspended service. They obviously know it's a problem. I'm suggesting they don't suspend so quickly. Why not send warnings for a day or two. I was able to resolve it via chat with the Visible rep and they got the charge to go through, but one example of the problems the suspension causes is that the rep wanted to verify me using email, but I couldn't receive email and they didn't know how to verify me another way. I checked with the credit card company and they didn't reject the payment, it's all on Visible's end!
