โ07-03-2023 10:32 AM
My SIM was never sent or was returned by the shipper. I need to get it reordered but cant seem to get a live person on the chat.
โ07-03-2023 02:26 PM
Trying typing LIVE chat in the box after choosing help with something else a few times> good luck. I wasted 2 hours of my life on chat today.
โ07-03-2023 02:29 PM
Type in I need a live agent. after choosing Help with something else a few times they will let you type it. Good luck. I am so frustrated.
โ07-03-2023 05:58 PM
Try reaching out to them via Twitter DM. I have had good luck with that.
โ07-12-2023 09:34 AM
After asking a few questions of the robot chat yesterday afternoon - and getting some good and some bad answers - I said something like "Can I speak to a human? I don't think you're understanding my questions?" A live chat person appeared almost immediately.