Loss of network / can't make calls
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12-18-2023 10:35 AM
Signed up for Visible highest 5g plan in May. Using Samsung Galaxy s20 ultra with an eSim card. Everything was working fine. I was getting 3 to 4 bars at my home. Recently the service went downhill quick. I am now loosing network frequently. No service in my home anymore and no service in places I used to get great reception. Checked the coverage map and I'm still in the best 5G broad band location. Anyone know what's going on? Spend 20 min with the AI bot in chat just for then to answer with the same useless comment.
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12-18-2023 02:09 PM
When you get the bot, respond "live agent".
Repeat as necessary.