Lost my phone. Trying to buy another. Being blocked by forced 2FA. Support bot won't break loop.

SalterEA
Novice

I misplaced my phone while shopping today and set out to buy a replacement phone once I got home. I'm being blocked from completing my purchased by a forced 2FA prompt. When I was able to get to Support, the bot put me in a loop that I can't get out of toward actual assistance with my purchase.

1 ACCEPTED SOLUTION

rjniles
Superuser
Superuser

Repeatedly type "live agent" to the bot.

View solution in original post

1 REPLY 1

rjniles
Superuser
Superuser

Repeatedly type "live agent" to the bot.