Lost phone switch service to old phone

[Cynchotic]

I lost my phone that had e-sim. I have my old iPhone 7 - how do I get my service switched?

[rjniles]

Sign on to your account from another device , go to on line  chat. Order a physical SIM card.

[DeanKevin64]

One thing to add is make sure you can download the app on that 9 year old phone. If the iOS isn't new enough to download the app you won't be able to activate the SIM card when it comes. If you can't download the app on that phone you will need a newer phone.