Motorola Moto G stylus

[baleaboe]

The Moto G power 2020 is compatible to your network and it has this network hardware; 4G: LTE band 1/2/3/4/5/7/8/12/13/14/17/18/19/20/25/26/29/30/38/39/40/41/66/71 | 3G: UMTS band 1/2/4/5/8 | 2G: GSM band 2/3/5/8
CDMA: BC0 BC1 BC10

The Moto G stylus 2020 is not compatible to your network and it has this network hardware; 4G: LTE band: 1/2/3/4/5/7/8/12/13/14/17/18/19/20/25/26/29/30/38/39/40/41/66/71 | 3G: UMTS: 1/2/4/5/8 | 2G: GSM: 2/3/5/8
CDMA: BC0 BC1 BC10 

Why is the Moto G power compatible but the Moto G stylus not compatible?

[Anonymous]

Hey there! We currently aren't compatible with the Moto G stylus, but there are several other options available to get started with Visible. Each device is unique and compatibility is dependent on a lot of factors including things like hardware and software. We have several devices available in our shop for purchase and we also have the Swap Program for new members. Here is the link to the full list of compatible BYOD devices as well https://www.visible.com/help/compatible/.

[Joangolfer]

My moto g stylus 5g model is also not compatible but works on Verizon which is the underlying network.  Interesting thing if you go to the chat function and type in the identifier (IMEI) for my phone the digital robot "Connai" comes back with a smiley face and says it is compatible.  Then it tells you to click the link that takes you to the same web site and guess what it comes back NOT compatible.  I think the web site database is not up to date and the robot really is a Verizon robot so it say it is compatible.   Really frustrating that the chat people will not have a real engineer look at the issue.