Multiple lines on one account?

nickstanley
Novice

I just switched one line to Visible to try it out, but I manage all the lines for our family (4 lines total). How do I move multiple lines to visible under one account? 

1 ACCEPTED SOLUTION

nickstanley
Novice

I had to chat with support for another issue, so I asked about this too. They say I have to have a separate account, and therefore a separate email address for each line. How annoying. Visible needs to fix this. Not a good first impression.

View solution in original post

4 REPLIES 4

Digitze
Novice III

I am not the expert.  I think you need a separate account for each phone.

nickstanley
Novice

I had to chat with support for another issue, so I asked about this too. They say I have to have a separate account, and therefore a separate email address for each line. How annoying. Visible needs to fix this. Not a good first impression.

I completely agree this is moronic, these companies are missing out on the HUGE number of people such as married couples who only need two NOT FOUR, or in this instance only one line of service.  I thought Visible was going to be the answer and it still may be but having completely separate accounts for my wife and me is beyond RIDICULOUS!!!!!

Digitze
Novice III

I agree their model is not scalable.  By doing so they limit their growth.  I love Visible and wish they had forecasted all the possiblities of their potential customer base.