β09-23-2022 05:45 AM
I recently switched to the Visible+ service, from the standard unlimited plan. The eSIM activation has taken over 2 hours now, with the screen "We're setting up your Visible service plan, this should take less than 5 minutes." I would've thought that the process would've been smooth because I am an existing customer with Visible. I have already messaged Visible via Twitter, as I've heard that can be the most effective way of reaching them...
Hopefully I can get a hold of someone to get this straightened out as soon as possible.
Solved! Go to Solution.
β09-23-2022 07:27 AM
Thanks for the info. Can you provide and update too?
β09-23-2022 07:27 AM
Thanks for the info. Can you provide and update too?
β09-23-2022 08:28 AM
Service has been activated, thanks for the assistance.
β09-24-2022 01:31 PM
Canβt activate
β09-23-2022 06:46 PM
I have the same problem right now. What did you do to get it to work?
β09-24-2022 03:29 PM
I honestly just had to wait it out. It took roughly 4-5 hours. I did message VisibleCare on Twitter(and posted here) and shared the problem. Iβm not sure if thatβs what did it, but maybe it shed light on my personal issue.
β09-23-2022 06:49 PM
I have having the same issue and it's been hours of trying to get the phone to set up. May I know what did you do to get it to work?
β09-23-2022 06:55 PM
Im having the same issue. Its been 4 hours since my activation. What should i do
β09-23-2022 06:53 PM
im having the same issue, what should i do. Its been 4 hours since my activation and payment but whenever i open up visible, its still asking me to wait 5 min
β09-27-2022 06:30 AM
Same issue here. 3 out of 4 phones worked fine, but one iphone is giving same problem. Trying for last 12 hours.