New iphone upgrade

tedb000
Novice

Hello, I am planning on buying a new iphone from a store in person. I want to keep the same number and stay on the same plan for one device with Visible. Is it as simple as removing the SIM card from my old phone and putting it in the new one?

1 REPLY 1

DeanKevin64
Ace II

Yes, it is that simple but the newer iPhones don't have a SIM tray so you will have to switch to eSIM. Not sure the process but you should be able to find the instructions in the help section on visible.com or you can contact customer service and they can help you with the process.