New plan activating problems

dedramunaor
Novice

I just uprgradedto the visible + and it wonโ€™t load on my phone need asap help

2 REPLIES 2

GreenSub
Superuser
Superuser

Are you running the latest Visible app?
If itโ€™s a Droid you may need to modify the APN

Here are the latest APN settings I have, BUT do a community search if they donโ€™t work (Iโ€™m on iOS)

โ€”โ€”โ€”

APN name: Verizon 2
APN: vzwinternet
MMS port: 80
MMSC: http://mms.vtext.com/servlets/mms
MCC: 311
MNC: 480
Apn protocol: iPv4/iPv6
Apn roaming protocol: iPv4/iPv6
APN type: default,supl,mms

Leave all other fields blank, and save this configuration.

Restart the phone

What issue do you have? what's not loading the eSIM or data?