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No SMS received
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โ02-28-2023 04:26 PM
11 REPLIES 11
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โ02-28-2023 04:48 PM
Having same issues all day. I cannot make a call either
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โ02-28-2023 06:18 PM - edited โ02-28-2023 06:19 PM
I can make calls but am also not receiving SMS texts. iMessage is working OK.
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โ02-28-2023 06:20 PM
Same issue here. Currently waiting in queue for support will share if they give me a solution.
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โ02-28-2023 06:57 PM
I havenโt found a fix, done everything, lots of people having the same problem.
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โ02-28-2023 07:24 PM
Same here
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โ02-28-2023 07:26 PM
Same issue, can make and receive calls , can send text/sms messages but cannot recieve text/sms messages. Didn't even know until a friend called me about not responding to his text. Been waiting for over an hour on visible chat in the queue and over an hour on Twitter waiting for response from my DM to visible care.
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โ02-28-2023 07:28 PM
Just to add some more info. I tried the stop and start airport mode, that didn't work, I tried pulling the sim and putting it back in and that didn't work. Just been googling things to try and none of them work. I believe they have a network issue. To bad they can't send out a text message notifiying us of the issue. LOL
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โ02-28-2023 07:37 PM
My wife and I are having the same issue. Glad we are not the only ones.
Hopefully they get on this ASAP. Not having working SMS is not great.
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โ02-28-2023 08:03 PM - edited โ02-28-2023 09:29 PM
I did get through to the chat. This is what they told me
We apologize for the inconvenience that has caused.
We have rectified this technical issue and our concerned team is already working to resolve the issue. We would kindly request vou to please wait for sometime and it will be automatically resolved. We really appreciate your understanding on this.
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โ02-28-2023 08:07 PM
I have an iPhone can get text messages from other iPhones. Canโt receive texts from other phones. Itโs been going on all day.
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โ03-01-2023 08:02 AM
Hello all!
Please note that Visible is aware of this issue. Please refer to the following thread from the Community Manager.
