10-14-2021 09:30 AM
10-14-2021 05:44 PM - edited 10-17-2021 05:11 PM
I just joined recently. I am worried about my account. Maybe I should rethink my decision. All was good just before the hack.
10-17-2021 03:49 PM
I really want to like Visible, the price and data/call coverage quality were good enough reason to overlook some of the wonkiness that came along with their service... But this hack was THE nightmare scenario I'd been fearing... locked out of your account, credit card info stolen, mobile service hijacked with nobody to call or nearby office to go to for help. And on top of that, a totally irresponsible corporate response that kept customers in the dark about their personal data being compromised until media outlets began reporting on it.
Guess I'd rather spend a couple bucks more per month than risk dealing with another massive clusterf*ck like this.