I have a 2-year-old ZTE Blade 10 Prime. It works fine if phone USB-C is connected to computer USB-A but is not recognized by the computer if plugged into the computer USB-C port. Is this normal? I tried reloading drivers but with no luck. I tried several good quality USB-C to USB-C cables with no luck. Those same cables work fine with an external hard drive to the computer.
Hey @SUSFU, I don't quite understand, but this seems to be a laptop issue. If your laptop has an AMD APU, then the USB C port will not work. If it has a Intel CPU, then it will. This is because thunderbolt is only for Intel chips and not for AMD chips.
Hopefully I have answered your question/concern. If I have, please give me a kudo. (I am not an Employee, and this is a copy & paste msg from the LTT forums)
Sometimes it is just the cable. I know I try plugging my phone in the car. One cable, no issues, another cable, no connection recognized. I would try a different cable.