I requested a port out last Friday but Visible did not process it. I thought this should be an automatic process, isn't it? Is anyone in the same position as I am? Worried about losing my number.
You can request another port out pin and give it to your new service provider and tell them to resubmit the port request. This should resolve the problem
Unfortunately Visible terminated my account so I cannot request a new port out pin. Now my phone number is in limbo between AT&T (new carrier) and Visible (old carrier.) Visible wouldn't respond so I also tried to contact Verizon if they can help, but unfortunately, even if Verizon own Visible, they cannot process my request on behalf of Visible.
Unfortunately Visible terminated my account so I cannot request a new port out pin. Now my phone number is in limbo between AT&T (new carrier) and Visible (old carrier.) Visible wouldn't respond so I also tried to contact Verizon if they can help, but unfortunately, even if Verizon own Visible, they cannot process my request on behalf of Visible.
Why does visible system have so much bugs?? It's going on for so long and the system is just getting worse, I understand that high tech is complicated but most companies do a much better job, and even though they have bugs you can get in touch with a rep that could fix everything
