Hi @jbell0325 - I'm hopeful you've received assistance by now. However, if not, please reach out to Visible Support for further assistance as we are a community driven forum and don't have access to the support tools that Visible Customer Care has.
Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.
