Samsung Galaxy S23 is on the list of compatible phones but IMEI nr reported as not compatible

MerckxF
Novice

Hello, I would like to subscribe to the Visible plan. My Samsung Galaxy S23 is on the list of compatible phones but IMEI nr is reported as not compatible ?

1 REPLY 1

DeanKevin64
Intermediate III

I have never seen a list of compatible phones for Visible, the IMEI database is what determines the compatibility with Visible and Visible does not keep that database up to date very well. Also, you could have twenty S23 phones and you might find one or two that will pass the checker or possibly none. It seems like Android phones and Visible are not a good mix when it comes to passing the checker and about the only unlocked phones that seems to pass the checker the majority of the time is newer Pixels. Unlocked iPhones are also on the list of phones that seems to pass the checker the majority of the time without issue provided they are less than 5 or 6 years old.