Service Stops Working Throughout The Day - Visible Community

Service Stops Working Throughout The Day

JUSTKOZ
Novice

This Issue Has Been Happening Since The 16th And I'm Considering Switching If No Solution Is Found. My Internet Stops Working But Still Shows I'm Connected To 5g UW. I Have Been On The Visible Base For Over 1 Year And Never Had This Issue. It Affects My Hotspot Is Affected As Well And Makings The Service Unusable Since It Cuts Out In The Middle Of Gaming, Browsing And Watching Videos. It Is Not A Me Issue Since I Have Changed Nothing Or Did Anything To Affect My Service. I Even Upgraded To The Plus Plan To See If That Helps But Nope, 1 Hour Later My Service Stops Again. Support Did Not Help Either Even After They Re Provisioned My Data. I Just Don't Know What To Do Anymore Other Then Switch Or Get A New Line And That's The Last Thing I Want To Do.

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