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Service in Puerto Rico
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12-11-2021 05:48 AM
I went to Puerto Rico and was disappointed that I didn't have service there. Are there plans to extend services to that territory?
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02-15-2023 05:35 AM
Visible tries to disguise it as it would. Have you had any other opportunity to use it in PR since 2021?
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02-16-2023 05:24 PM
No, Visible does NOT work in Puerto Rico. I went last September tried it again and it only works on wifi...
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10-01-2024 08:58 AM
Hi. I am in PR right now 10.01.24 and Visible is not working here. I tried manually connecting to networks - it doesn’t work. I have T mobile as well and it connected automatically as soon as we landed and works.
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02-16-2023 05:59 PM
The Verizon network is accessible throughout the island, and the lack of competition from other cell phone providers offering discounted plans is probably why Visible is "not available".
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02-16-2023 06:32 PM
Lack of competition please clarify as T-mobile seems to be their primary carrier, along with many smaller companies. I had to purchase an AT&T sim while there to use my phone. There was no mention or notice of a Verizon network anywhere on the island. I was not able to pick up a signal unless I was connected to a strong wifi signal or someone's Hotspot.
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02-16-2023 06:45 PM
I based my Verizon anywhere statement from "Does Verizon Work In Puerto Rico? Updated February 2023 (theispfamily.com)". My only personal experience was with T-Mobile and ATT and never had issues.
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02-18-2023 05:19 AM
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02-18-2023 05:24 AM
Oh I see as I just read the article.. I get it now. Yes, Verizon works, however Visible powered by Verizon does not. Thanks again.
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09-02-2023 04:57 PM - edited 09-02-2023 05:04 PM
As of July 2023, no service with their basic service, except for WiFi when available. I think Visible+ uses roaming, but I didn't have that option. I ended up buying a phone to use while I was there. Really disappointed with Visible on that front because I'm happy with the service in the United States.
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11-20-2023 03:55 PM
In PR now, no service with basic Visible. fi
First I upgraded to Visible+ and then (connecting my phone on wifi) I followed Visible's online chat troubleshooting, for no service, all the way to reprovisioning my SIM. After a restart, I have roaming.
