โ05-11-2025 06:40 PM
Has anybody with the basic Visible plan had internet ervice issues today? I realize it is Mothers Day but wonder if it is a coincidence. Then again I am exactly 2 monts into my plan and wonder if tehis is analgorithm and someone trying to nudge me to upgrade...
Since teher is no phone support i am waiting in chat online since 30 minutes !
โ05-14-2025 06:56 AM
Yes. Something has happened this last month where data seems to drop out after plans renew. My plan renewed on Sunday. Saturday at midnight my data dropped out and didn't restore until almost 10AM Sunday. My wife's plan renewed today and last night at midnight her data dropped out and she still doesn't have data at 7am today.
I don't know what they changed or how to fix it but it's a major issue.