Sms Short Codes

Sodeezy
Novice
  • Already regretting switching to visible if anyone is seeing this think twice before switching because you are going to have problems if this issue was resolved already i wouldnt be so irritated but at fist it took me two hours to transfer my number because visible was deciding to say my account number was wrong when it clearly was right but after that hours later after i finally installed my e sim i cant get short codes from amazon, my bank , tiktok so i cant log into anything and the support people are no help they tell me to turn on airplane mode delete e sim all these things that dont help its currently 10 hours since i first started the process and something like this shouldnt be happening do better visible
1 REPLY 1

DeanKevin64
Ace III

Try this, not sure if it will work. text the work HELP to 67777, once you get a reply text the word TRANSACT to 67777. I am on Visible's Reddit page and have saw this issue before, something about banks can detect when service has changed providers, not sure how to correct this issue but try contacting your bank and see if there is an issue on their end. Not sure what you can do about TicTok or Amazon.

 

I remember having an issue with Amazon where I couldn't even register my number for 2FA but my issue was my number was new to me when I joined Visible and it was previously used by someone else, so for some reason it took almost a year before I could register it. I would give it a few days and see if it fixes itself at Amazon.