Swapping plans

[fleshmechanic]

Hey guys I’m on the old 40 dollar plan and want to change to the 30 dollar one - but I can’t seem to find a way to do it, I just keep getting told I need to pay my bill (40 dollars,) which ticked over at 12am today. 
can anyone help? I don’t to have to pay 10 dollars for no reason 😞  

[georgeb]

Hey there. You should be able to join a Party Pay on the old plan.

Then you can make the jump.

[rjniles]

No changes can be made in Party Pay after 10/18/22.  Party Pay status was locked as of that date.

[JJZ109]

Have you checked to see if your current phone is compatible with the new plan? Check here: Phone Compatibility Check - IMEI Checker | Visible. If compatible, open your Visible phone app and click on the blue rectangle that reads See new plans. Alternatively, you can sign into your Visible account on a PC at https://www.visible.com. Be aware that the new plan will require a new SIM card or eSIM to access the new Visible network. More information here: Visible and Visible+ FAQ [Updated] and here: Visible Evolution FAQs | Visible.