Switching to Visible+
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02-12-2023 10:12 PM
I'm currently paying $25/month for Visible because my Party Pay from August is still active. I saw in the app that if I switch to Visible+ ($45/month) then I can get $5 off. Including my Party Pay discount taking of $15/month which is active right now, does that mean I would be able to upgrade to Visible+ while continuing to pay only $25/month?
Thank you, Bennett
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02-12-2023 11:39 PM
Wrong, it is for Visible ($30/month) Plan. Not for Visible+ ($45/month).
Either way, party pay discount is applicable only when you are in grandfathered Visible Unlimited plan. Otherwise no party pay discount on the new plans.
P.S: Please mark this as solution if it helped you.
Please mark my answer as solution if it helped you.
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03-10-2023 03:29 PM
How do I know if I have the grandfathered Visible Unlimited plan? I've been on the Visible $25 plan through party pay for a couple years now.

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02-13-2023 08:36 AM - edited 02-13-2023 08:20 PM
One other thing to note besides it being for the basic $30 plan only is that if you decide move to the new basic plan you have to stick to it. If you switch to the plus plan, or leave Visible, and switch back you will lose the discount. The discount is for $5 only and once you switch part pay on your account page will disappear.
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03-10-2023 03:30 PM
That's very good to know! I thought maybe I could switch to the plus plan when going on vacations and switch back afterward, but looks like we would lose the discount when doing that...
Thanks.
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03-14-2023 08:37 PM
i switched but monthly bill says $30 not $25. When start chat stuck with Connai cannot get to get help from anyone else on chat.
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04-01-2023 04:39 PM
This is my problem too. Need help please.

