Visible trade-in credit
This post is on 8/9/2024. We have been waiting since July 8 for our phone trade-in credit. We have escalated this issue several times:
THIS IS RIDICULOUS!
I have chatted/received email for weeks:
- 7/16 Eugene
- 7/21 Abby
- 7/21 Fernando
- 7/21 Joseline (Supervisor)
- 7/21 Rutchie
- 7/22 Preeti
- 7/25 Heyner
- 7/26 Rajiv
- 7/27 Addison
- 7/27 Eugene – phone call
- 7/28 Trisha
- 7/28 Zion
- 7/28 Rutchie
- 8/7 Jenny
- 8/8 Heyner
- 8/9 Levi
This is very frustrating!!! I keep taking time out of my busy day, away from my 3-year-old to get this issue resolved. Someone needs to take some responsibility and prioritize this issue to get it resolved soon.
