10-31-2022 08:35 AM
I have activation set up. Why was I given a new number but my old one is still current? I need to keep my Primary number?
11-01-2022 07:10 PM
Looks like you activated with eSIM. Chat with the Care Team to re-download your Visible eSIM.
Make sure that you remove the SIM card or eSIM from the previous service provider.