07-24-2025 09:14 AM
I am attempting to transfer my phone number from my work plan (Verizon) to a personal Visible account. I have had three different PINS, I have put in the correct work Verizon account number. None of this works and I keep getting time out with an error after five attempts. Can someone please assist in getting this resolved. Beyond frustrating. I am thinking maybe Verizon is intentionally preventing me from switching?
07-24-2025 02:22 PM
There isn't many visitors to this forum and I know nothing about porting in. Your best bet is to contact Visible customer service by chat or sending them a message on Facebook, X or Instagram and they will send you a direct chat link without the need to wait in the chat queue.
From my understanding you need the account number and the PIN for the number you want to transfer, if you got three different PIN numbers you need to contact the administrator of the account at work and get the correct PIN. Also, I read that a port from Verizon is actually a migration, I have no clue what the difference is though.
Good luck!