Traveling Around The World - I can’t log into the app or website

[tadvisiblesupp]

Hello There,

I am traveling throughout Europe and Africa but can't login to the Visible website or app.

When I enter my email and password into the IOS app, I keep getting an error message that states "Oops something went wrong, we are working hard to fix it"

When I try to access the https://www.visible.com/help/contact-us website directly using local wifi in Nigeria I get a 403 forbidden error.

When I try to access support from the app I get an error message that states "Sorry I'm having trouble connecting you with an agent right now. Please try again later".

Exactly how am I supposed to use the Visible app or communicate with support while traveling outside of the United States?

[DeanKevin64]

Try contacting them by messaging them on Facebook, X, Instagram or on their support page on Reddit.

You getting that forbidden error when using a browser page with a IP address outside the US. I am not all that familiar with how a VPN works but I think you can use that and select a US server to get connected with Visible's website or help.