Unable to receive text messages

[klconner13]

I haven’t been able to receive text messages since late 2/27/23, and I can’t sign in to my Visible account or app because of the 2 factor authentication!

 I’m in Michigan on an iPhone SE 2022

[kmcb]

Having the exact same issues here, rebooted, cleared cache, toggled airplane mode, nothing fixing the issue

[SLCJJS]

Same, but received messages until 6 PM 2/28/23.  There are several Community message strings from October and later.  This appears to be a recurring issue.  

I'm in Utah on a Galaxy S22

[SLCJJS]

Used live chat in Visble member site and after 70-minute wait time the agent "made some changes to my profile" and after a reboot SMS texts are working again.  In live chat you have to enter "representative" twice to get past the bot and land in the queue for a live agent.

[z1657062]

You guys should add resetting network settings and ending with toggling the airplance mode off and on to your procedures.  

[etbartz4]

Same here for my wife and I! We are in CT and both have a Google Pixel 6a