Visible iOS app is not working

[rohit15s]

When I launch the Visible app on my iPhone running iOS 17.6.1 the app freezes on the start screen, displaying the Visible logo and remains there.

I have tried restarting the app, restarting the phone, and uninstalling/reinstalling the app, but the same behavior remains.

[GreenSub]

Can you log in to your account at www.visible.com ?

Do you have a working cell phone assigned to your account?

I had a similar issue when reinstalling an eSIM on my iPhone SE 2022. The solution was to do the install with the web app and use the QR code option

https://www.visible.com/help/iphone-activation#QRCode