Visible is not able to send me verification emails.

blahblahblah
Novice

Visible is not able to send me verification emails. they claim it is because google or gmail blocking them.

 

I created an 3 accounts with both yahoo and gmail, all of them never get any verification emails from visible.com 

 

anyone find  a solution to this?

1 REPLY 1

blahblahblah
Novice

Update: I can get emails from everyone normally, so my email is perfectly fine. while trying to troubleshoot this I got spam emails & emails from friends & even the visible community site emails. But not visible verification emails.

Visible support asked me to check the following: 

  • does my wifi work?
  • can i check my email from another browser
  • can i check my email from another computer
  • can i change my email to a new one
  • can i change my email settings to turn off "conversation view"
  • can i make sure I am connected to the internet