Voicemail

jamie2221980
Novice

I been trying to get help for three days now. Can someone please help me with my issue?

4 REPLIES 4

rjb2104
Novice II

The only way you will get help is if you switch carriers.  I'm having the same issue.  Customer support is non-existent. 

After waiting 2 1/2 days to get a reply to my request for help, this was the message I got:  Hello there, friend! We apologize for the waiting caused by the high amount of chats in our queue but no worries, we're here for you! Please let us know if you still need assistance, and we'll help you with pleasure. You can always chat back with us on our website/app or here on social media. Thank you! 

 

you have to be kidding me!!

Squirrel
Novice

Same as others’ complaints. No help. No hope. In-Visible

Jules
Novice II

You don't say what problem you are having with voicemail. If it's that visual voicemail is no longer opening this is what I did to fix it:

 

Go to Settings - Apps - Voicemail - Storage - Clear Data

Then Open Voice Mail and go through the prompts .