Won't accept any payment method

CodyJ94
Novice

I'm trying to make a payment for my monthly service and it won't accept any of the payment methods. I've tried PayPal, venmo, and several different cards. I've tried the app and the website. The customer service isn't helpful at all. They tell me they escalated the situation to higher ups and they emailed me a final resolution but no such email has appeared. I never knew trying to give someone my money would be this hard. Has anyone else had this issue?

3 REPLIES 3

upstate-SC
Superuser
Superuser

Try reaching out on X or FB messenger. This is peer to peer support forum. Try with different card from your friend or family member with their consent.

 

Just another visible user, willing to help others.
Please mark my answer as solution if it helped you.

I've tried multiple different cards as stated. Tried PayPal and venmo. I've reached out to them and they are useless.

Anonymous
Not applicable

hope you get yours resolved soon!