You must have an active number to be able to bring it to Visible. Contact your carrier to make sure

jfl1950
Novice II

I have been getting this message on a working phone number when I enter it for porting my number over to visible" You must have an active number to be able to bring it to Visible. Contact your carrier to make sure this number is active, or choose a new one with us.".

I contacted visible for the past 3 weeks and have gotten the same e-mail from them for the past 6 days. They are working on it bla bla bla.

You would think that there is a fix for it but looking threw some of the post here it seems to be common. Has anyone got a fix for this or was able to complete their order?

Thanks

P.S.

I noticed before I place my phone number there is a light red line under the last 4 ****. I don't know if that should be there or not? Also I had this number for like three years with no problem.

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