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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Old phone from japan

So I was wondering if it’s possible to get a Sim card in the older phone that I have from Japan I had an imported to try to use but have had no luck since I don’t have a usable Sim card for it. It’s a Docomo it’s the really popular one that’s navy bl...

Can't receive pictures in text messages

I am not able to receive pictures sent to me through text since switching to Visible. I have a Samsung S21 and so do the people sending pics to me. They are using regular Verizon service also. The message I get instead of a picture is "You could not ...

can't receive text pictures

I have a Samsung S21. Newer to Visible. I can not receive pictures sent to me through text. I get a long message that starts with "You could not receive HTTP-FT" and then a very long https://ftcontentserver.... All texts have come from friends with S...

Need to cancel my monthly subscription

My Visible phone number is no longer in use, and I have returned to China. However, I am unable to log in to the Visible app and website as I receive a ‘server error’ message each time. Meanwhile, I continue to be charged for the service. I would lik...