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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Calling in Italy - support for eSim

Does Visible support international calling in Italy? I will be travelling in September, but would like to switch to Visible now.I don't want a big hassle in September to make this work.

Text issue resolution

It took me about 45 minutes to get through on chat. They were able to fix the testing issue in a few minutes by completing a Sim Reprovision. It sounds like it has to be done on their end so you have no choice but to chat. I have esim. Sadly I did no...

kric by Novice
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Enable Calls to Mexico

I have Visible+ and cannot make calls to Mexico. Chatbot is useless and cannot tell me how to enable calls to MX. One post says to enable it in account settings; however, I don't see anything in account settings about the topic. Please help!

The New Plan Better than the old? Not SO FAR!

Now that the Blade 7 is FINALLY activated as a new user, and sort-of works at home - doesn't work very well, but it MOSTLY works MOST OF THE TIME as long as you don't need to rely on it... On a good day, even at home, with Verizon towers 1/4 mile awa...